Return & Exchange Policy

At Nubuckhub, we're committed to ensuring your complete satisfaction. If you're not entirely happy with your purchase, we offer a 30-day return policy.

Returns:

  • You have 30 days from the delivery date to initiate a return.
  • Returned items must be in their original condition, unused, and with all tags and packaging intact.
  • To start the return process, please contact our customer service team via:
    • Email: nubuckleather707@gmail.com
    • Call & Whatsapp: 0335-663-2606

Please note:

  • Personalized or customized items are not eligible for return.
  • Items showing signs of wear, alteration, damage, or mishandling after delivery are not returnable.

Refunds:

  • Once your returned item is received and inspected, we'll notify you of the approval or rejection of your refund.
  • For approved returns, your refund will be processed, and a credit will be automatically applied to your original payment method.

Shipping Costs:

  • Customers are responsible for covering the cost of return shipping.
  • Original shipping charges are non-refundable. For approved returns, the return shipping cost will be deducted from your total refund amount.

Our Commitment:

We strive to provide exceptional quality and customer service. If you have any questions or concerns, please don't hesitate to contact our customer service team. We're here to assist you.